All deliveries will require a signature on arrival. If there isn’t anyone to take in the parcel on arrival, Royal Mail or the delivery company will leave a calling card for your parcel to be collected or to arrange a redelivery.
In the case of any need to carry our security checks with regard to your delivery please ensure that the telephone number that you have provided is correct.
UK Special Delivery: £6.95 Next day delivery orders must be placed before 10am
European Delivery: £12.00 3-5 working days
International Delivery: £25.00 4-6 working days
Returns and Exchanges
To return or exchange an item, please contact our offices within 7 working days of receiving your order.
It is very important that you let us know that you are returning or exchanging an item before you send it back as we will issue you with a returns no.
Once we have received confirmation that you are returning your item please return to the following address:
Jonti Cameron Ltd
Red Cottage
Boxhill Road
Tadworth
Surrey
KT20 7PD
Telephone: 0844 8707 403
Email: customerservice@jonticameronjewellery.com
Further Information:
All orders are processed in pounds sterling
Non-EU orders are exclusive of VAT (20%) which will be removed from your order at the checkout.