Delivery and Returns Information

All deliveries will require a signature on arrival. If there isn’t anyone to take in the parcel on arrival, Royal Mail or the delivery company will leave a calling card for your parcel to be collected or to arrange a redelivery.

In the case of any need to carry our security checks with regard to your delivery please ensure that the telephone number that you have provided is correct.

UK Special Delivery:  £6.95      Next day delivery orders must be placed before 10am

European Delivery:   £12.00       3-5 working days

International Delivery:  £25.00   4-6 working days

Returns and Exchanges

To return or exchange an item, please contact our offices within 7 working days of receiving your order.

It is very important that you let us know that you are returning or exchanging an item before you send it back as we will issue you with a returns no.

Once we have received confirmation that you are returning your item please return to the following address:

Jonti Cameron Ltd
Red Cottage
Boxhill Road
Tadworth
Surrey
KT20 7PD

Telephone:   0844 8707 403

Email:   customerservice@jonticameronjewellery.com

Further Information:

All orders are processed in pounds sterling

Non-EU orders are exclusive of VAT (20%) which will be removed from your order at the checkout.